British Airways (code BA) is the national airline of the United Kingdom. Since Brexit, it is no longer an EU airline, so Regulation (EC) No 261/2004 applies only to British Airways flights departing from an EU country, for example, Bucharest → London. For flights departing from London, the British regulation (UK261) applies, with amounts in British pounds.
When you receive compensation from British Airways
- The flight arrived at its final destination with at least a 3-hour delay (the arrival time counts, not the departure time).
- The flight was cancelled and you found out less than 14 days before departure.
- You were denied boarding (overbooking) or missed a connection in a single booking due to a delayed flight.
- Amount: €250 for up to 1,500 km, €400 between 1,500 and 3,500 km (and for all flights within the EU over 1,500 km), €600 for over 3,500 km.
- British Airways is not an EU airline, so the regulation applies only to flights departing from an EU country (for example, from Romania). It does not apply to the return flight to Romania.
- You do not receive compensation if the delay was caused by weather, an air traffic control strike, or other extraordinary circumstances. Technical defects and airline staff strikes are not considered extraordinary circumstances.
- In Romania, you have 3 years from the flight date to claim your money.
How to claim the money yourself from British Airways
- Submit your claim on the British Airways page for delayed or cancelled flights: https://www.britishairways.com/content/information/delayed-or-cancelled-flights
- You will need your booking code, flight number and date, boarding pass, and IBAN.
- British Airways has 28 days to respond to you.
- If they refuse or do not respond within 28 days, you can file a complaint with ANPC for flights departing from Romania; for flights from another country, contact the national body of the departure country (the official list is on the European Commission website).
Assignment and representation at British Airways
British Airways' conditions require you to first send the claim directly and allow them 28 days to respond. Only after that can a company or a lawyer take over, and they must be able to prove that they are representing you.
Sources, verified on October 17, 2026: British Airways general conditions of carriage and the BA page for delayed or cancelled flights.
Has British Airways rejected your claim or failed to respond within 28 days? We'll take it from here.
British Airways requires passengers to file a claim on their own first. Simple claims are paid, but most passengers lose out on those rejected due to "extraordinary circumstances" or those left without a response because they no longer have the time to insist. That's where we come in.
- You file first, for free. If British Airways pays you, you keep the full amount and owe us nothing.
- If they reject you or stay silent, we check the actual delay using flight data and tell you if the rejection is valid.
- No upfront costs. Our commission is 25%, and only if we successfully collect your money.
- We demand the evidence. The airline must prove the extraordinary circumstances (weather reports, NOTAM, technical logs); many rejections don't hold up.
- We handle everything: the claim to the airline, appeals, and ANPC if necessary.
- You receive 75% of the collected amount in your account within 5 working days of collection.
Already have a rejection or have 28 days passed? Start here:
Where to send your claim to British Airways
Recently delayed or cancelled British Airways flights
| Date | Flight | Route | Status |
|---|---|---|---|
| Fri 16 Oct | BA 875 | OTP → LHR | Departed +23 min |