Aegean Airlines (code A3) is the largest airline in Greece and a European Union airline. Regulation (EC) No 261/2004 applies to all its flights departing from the EU and those arriving in the EU, including connections via Athens.
When you receive compensation from Aegean
- The flight arrived at its final destination with at least a 3-hour delay (arrival time counts, not departure time).
- The flight was cancelled and you were notified less than 14 days before departure.
- You were denied boarding (overbooking) or missed a connection on a single booking due to a delayed flight.
- Amount: €250 for up to 1,500 km, €400 between 1,500 and 3,500 km (and for all EU flights over 1,500 km), €600 for over 3,500 km.
- You do not receive compensation if the delay was caused by weather, an air traffic control strike, or other extraordinary circumstances. Technical defects and airline staff strikes are not considered extraordinary circumstances.
- In Romania, you have 3 years from the flight date to claim your money.
How to claim your money yourself from Aegean
- Go to the Aegean contact page: https://en.aegeanair.com/contact/
- Under "Type of communication" select Complaint, and under category select EU 261.
- Enter your booking code, flight number, and date, attach your boarding pass, and provide your IBAN.
- If they refuse or do not respond within 30 days, you can file a complaint with ANPC for flights departing from Romania; for flights from other countries, contact the national body in the country of departure (the official list is on the European Commission website).
Assignment and representation at Aegean
Aegean's conditions of carriage do not contain any clause that prohibits claims through recovery companies or assignment. Greek law allows for assignment without the airline's consent, and European regulations do not allow clauses that prohibit it (CJEU, case C-11/23).
Sources, verified on October 17, 2026: Aegean conditions and notices (en.aegeanair.com) and CJEU ruling C-11/23.
Let us recover your money from Aegean
You are entitled to compensation, but a well-made claim takes time: documents, tracking deadlines, follow-ups. We do all of this for you.
- It takes 2 minutes. Enter your flight, date, and email, and we will check the actual delay using flight data for free.
- No upfront payment. Our commission is 25% and you only pay it if we collect the money. If Aegean doesn't pay, you owe nothing.
- The claim is sent complete from the start: the assignment notice, the signed contract, and your bank details.
- We handle everything that follows: we track the 30-day deadline, follow up with the airline, and if they refuse without grounds, we notify ANPC. You won't have to send another email.
- You receive 75% of the collected amount directly into your account, within 5 working days of collection. You can check your claim status anytime in the app, under "Tickets".
Prefer to file it yourself? The steps are listed above and you receive the full amount. Want to not worry about a thing? Start here:
Where to send your claim to Aegean Airlines
Recently delayed or cancelled Aegean Airlines flights
| Date | Flight | Route | Status |
|---|---|---|---|
| Fri 16 Oct | A3 963 | OTP → ATH | Departed +55 min |
| Fri 16 Oct | A3 962 | ATH → OTP | Landed +27 min |